If you have any other questions or concerns, please email us at naillyys.nainnyy@gmail.com, or DM @naillyys on Instagram.
PRESS ON
HOW TO PLACE A CUSTOM ORDER?
DM @naillyys on Instagram beforehand to get a quote. Then, place an order based on its appropriate tier.
HOW MUCH IS CUSTOM SET?
BASIC & INTERMEDIATE TIER have fixed prices.
The price for the ADVANCED TIER may vary (min. $60CAD). After you place an order, we will send you an invoice for any remaining balance. Only after the full balance is paid, your order will be shipped.
HOW DO I CHOOSE MY SIZE?
SIZING KITS are available and recommended to ensure the most accurate fitting.
OR, please provide your nail measurements, and we will select your press-on sizes accordingly. Please note, we are not responsible for any inaccurate fitting.
Refer to our sizing guide to measure your nails accurately. Then, enter your measurements under 'Custom Sizes' at the bottom of the 'Cart' page when placing your order. Please note, orders without provided measurements will be canceled.
Clearly indicate which hand/finger! (e.g. Left: 17 - 12 - 14 - 13 - 8.5) Measurements are in mm.
WHAT IF I FORGOT TO PROVIDE MY SIZES?
Please email naillyys.nainnyy@gmail.com with your order number & nail sizes. OR DM @naillyys on Instagram
IS IT REUSABLE?
All our press-on nails are reusable and can be worn multiple times. For the best results, ensure proper application & removal, and handle them with care to prevent any damage.
HOW TO APPLY?
Please see our application tutorial.
HOW TO REMOVE?
Our press-ons are 'rewearable' if removed properly and carefully
STICKY TABS: can be easily removed be gently lifting the nails off.
GLUE: you'll need a press-on glue remover to safely and easily take the nails off. We do not sell our own at the moment.
After removing it, take off any glue/sticky tab residue from the press-ons nails before reusing.
INACCURATE FITTING
Our press-ons are crafted based on the sizes or measurements you provide, so we cannot be held responsible for any issues with fit. Please ensure that you measure your nails accurately.
DO YOU OFFER REPLACEMENT NAILS?
Replacement nails can be made upon request at $8 CAD per nail. Please note that shipping fees will apply.
PROCESSING TIME
All orders are made to order. Please allow 1 - 2 weeks for processing.
Production of orders will not begin until your sizes have been provided.
SHIPPING & DELIVERY
DO YOU SHIP INTERNATIONAL?
Yes, international shipping is available. Currently, we are shipping to:
Austria, Belgium, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, United Arab Emirates, United Kingdom, Australia, Switzerland, Czechia, and United States.
SHIPPING TIMES & PRICES
Please allow 1-3 business days for processing orders.
DOMESTIC (CANADIAN) |
FREE |
2 - 5 BUSINESS DAYS |
US |
FREE |
4 - 8 BUSINESS DAYS |
INTERNATIONAL* |
10CAD |
5 - 12 BUSINESS DAYS |
*Some international orders may take up to 22 business days depending on destination and customs processing times.
Buyers are responsible for all customs and duty fees that may be charged to the order once it has reached the destination.
DUTIES & TAXES
Buyers are responsible for all customs and duty fees that may be charged to the order once it has reached the destination.
RETURN & REFUND
DO YOU OFFER RETURN & REFUND?
ALL sales are final. Refunds will only be issued for press-on orders canceled due to missing size information.